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The difference we make

We have the ability to help you whether your challenge is delivering strategic change in your business or optimising sludge operations. Our team combines in-depth sector knowledge and practical experience with cross-industry thinking to support our clients, whether that’s working at the heart of market reform or helping drive innovation across the water sector.


PA opinion

  • Asset management: achieving more by focusing on value deliveredBy adopting an approach that focuses on the value assets deliver rather than on the assets themselves, utilities can use asset management to support their most pressing business objectives: higher performance, lower cost, less risk and sharper customer focus. 13/11/2015
  • Innovation as unusualOur research, spanning 15 countries and nine sectors, shows that organisations are losing money and missing out on valuable opportunities. Our survey reveals five 'innovation killers' that senior executives must address to stop their great ideas from leaking through the cracks. 15/06/2015
  • Developing a performance management programme to improve long-term utility performance A comprehensive performance management programme allows an organisation to achieve near-term savings goals while also taking the steps to build a framework for long-term success. PA's extensive work with utilities internationally – optimising asset-maintenance decision-making and improving back-office and treasury support functions among others – has helped us define the key aspects of a long-term performance management programme. 03/07/2012

PA in the media

What we can do for you

Our experts will work with you to explore opportunities and address issues. We’ll apply our experience to deliver a bespoke solution that’s right for you; we don’t believe in a one size fits all approach.

Areas where we can help you include:

Excelling in a changing regulatory environment

  • Understanding your current and future business challenges
  • Complying with and maximising opportunities in changing regulatory regimes
  • Preparing for your investment plans and price reviews
  • Providing assurance to your board.

Improving the experience for your customers

  • Advancing customer insight and innovative engagement strategies
  • Building resilience into the water sector
  • Transforming developer services
  • Designing and delivering an improved customer experience.

Driving performance improvement

  • Bringing innovation to the water industry
  • Enabling improvements in operational performance
  • Conducting cost allocation and cost reduction analyses
  • Improving business design.

Growing your company

  • Delivering benefits to shareholders
  • Generating investment growth through mergers and acquisitions
  • Developing retail strategies for the future.

Client stories

Client story

How we’ll work with you


We take a collaborative approach to finding the right solution for your individual needs. We’ll work within your team to understand your challenges, and deliver a lasting solution that works in practice, not just on paper.


Find out more about our work in energy and utilities.

Contact the energy and utilities team

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