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INSURANCE 

The difference we make

The insurance sector is experiencing rapid, large-scale change driven by a desire for growth, market disruption, changing customer expectations and the need to respond to an ever-increasing regulatory agenda.

Previously characterised by conservatism, opaqueness and a lack of customer intimacy insurers are now looking towards a future that is customer-centric, competitive, technology-driven and digitally advanced. We're helping them get there.

Insights

PA opinion

  • Using your RDR programme to secure strategic advantageIn the UK, the Retail Distribution Review (RDR) goes live on 31 December 2012. The regulatory changes introduced by the review will bring about a rapid consolidation of the market as insurance providers reassess their distribution channels and advisory and product propositions. 21/07/2011
  • Into the unknown – determining the cost of GDPRThe EU General Data Protection Regulations (GDPR) was ratified by Brussels nearly a year ago. However, FS organisations are only just waking up to the reality of its impacts and how much it's going to cost. 17/03/2017
  • Financial services in 2017 – is winter coming? While much of the financial world in 2016 focused on Trump and Canary Wharf's imminent departure from the EU, in 2017, firms will continue to evaluate their positioning, next moves and their competitors' probable response. 14/03/2017
  • In charge of a financial services business? Can you sleep at night? The consequences of misconduct are clear. What's far less clear is how to minimise the risk of it happening. 09/12/2016
  • Retirement reinventedAfter several years of transformational regulatory change, the retirement market is experiencing a moment of relative calm. For 2017, we identify five priorities for retirement providers to remain competitive in this new environment. 20/02/2017
  • Digital customer journeysDue to disruptive digital technologies customer experience is changing. This whitepaper provides a new international framework for digital customer experience. 12/04/2016

PA in the media

What we can do for you

PA provides its clients with strategic insurance initiatives. Working with major non-life and life clients, our team of experts ensure that firms are equipped to react to diverse new risks, regulatory compliance and disruptive change.  


  • Success in a digital age means keeping yourself and your customers safe while also responding to new and disruptive business models. We help our insurance clients stay focused on innovation. 
  • We work with clients to simplify operating models and minimise costs while remaining compliant, leveraging digital and keeping the customer at the heart of everything they do
  • Leveraging our work with the regulators we take a fresh and innovative approach to risk. We support our insurance clients to move beyond compliance with made-to-measure solutions to their challenges. 
  • We are world leaders in shaping and developing enterprise-wide Agile transformation. Whether it’s preparing for a transformation programme, or supporting on delivery, we help our insurance clients take an Agile approach to change. 
  • We help insurers develop a digital strategy that connects business drivers to the digital age. We leverage our dedicated digital transformation experts to achieve our clients' ambitions.
  • We are world leaders in cyber-security with the ability to embed the right governance, training, robust controls and monitoring to help insurers respond when something goes wrong.

Client stories

Client story

How we’ll work with you

Whether it’s improving customer experience, supporting regulatory compliance around GDPR, or implementing new data governance structures our insurance clients choose us because we are committed to bringing them the right financial services expertise – unconstrained by conventional thinking. 

We have been delivering exceptional results with lasting impact for over 70 years. Our industry expertise alongside our world-class technology capability enables us to deliver outstanding innovations for our financial services clients. 

Contact

Find out more about our work in Financial Services.

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