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government and public sector

Our mission is to transform and improve public services. We work with the full spectrum of government and the public sector, from central departments through to universities and local service providers. 

We can help you create or remodel services, making the most of the latest technology, getting value for money and making life easier for the people who use them.

Here’s what we can do:

  • Understand and interpret what people need from your services.
  • Build and prove cases and sourcing strategies for the changes and investments you want to make.
  • Re-design organisations to make them more effective and more agile.
  • Deliver major change: from implementing new IT to developing the workforce and embedding complex culture change.
  • Improve budgeting and sourcing processes and outcomes.
  • Help you exploit the opportunities and deal with the risks involved with digital technology, including delivering innovative and award-winning services.

THEMES

Customer 4.0
 
 

Latest insights
and client stories

PA opinion

  • The changing landscape of international developmentWhat do a bunch of scientists, engineers, service designers, innovation experts and policy makers have in common? A few things actually. We're fortunate that many of them work at PA, that they all love a challenge and they have a commitment to, and passion for, international development. So what are the shifting aspects we're seeing when it comes to the international development landscape? 20/03/2017
  • Is my SOC making any difference?How effective is your SOC in protecting your business from cyber attack? Use security scenarios to find out. 16/03/2017
  • Are you ready for the Customer 4.0 revolution?As customers today – be that consumer, citizen, business-person, or patient - we're more empowered than ever before, enabled by proliferating choice and hyper-connectivity. We're also increasingly focused on end-outcomes rather than just features, brand, and even experiences. Organisations who fail to recognise this fundamental shift risk a rapid decline in relevance and value to their customers. Welcome to the world of Customer 4.0. 02/03/2017
  • The customer-led revolution: Responding to Customer 4.0Proliferating choice and hyper-connectivity mean customers are more empowered than ever. Technology and generational dynamics have changed the way people connect and relate, placing customers at the centre of their own universe 28/02/2017

Client story

PA in the media

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Find out more about our work in Government and public sector.

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