At the start of your digital journey, ask yourself two questions: How can I establish the right digital capability? How can I control risk?
We have found forming new partnerships will have the biggest impact on your digital capabilities (technological knowledge, analytical/big data skills, digital mindset, flexibility and development speed). At the same time, it will also present previously unseen challenges, involving external platforms, smart start-ups or even customers.
It is also important you embrace digital transformation by using small, incremental springboards – what we call lighthouse projects. Smart and agile working styles will enable you to succeed while 'thinking big' but 'acting small'.