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ICON plc: Delivering a new standard change management approach

Marie Keegan - Clinical process & change management, ICON plc [dGJOFZOtpcw]
Marie Keegan - Clinical process & change management, ICON plc

ICON plc is a global provider of outsourced services to the pharmaceutical, medical device and biotechnology industries.

In this video, Marie Keegan, Vice-President of Clinical Process and Change Management, explains how PA supported ICON in developing a standard change management methodology.

PA also supported the provision of a training curricula for ICON, which has enabled the methodology to be rolled out to 250 people in five months, including 85 of ICON's senior leaders across two of their major divisions.

"When working with PA, we felt there was a good cultural fit. The PA team went beyond the brief we had given them, they looked at what had to be done  - and got on and delivered it."

Marie Keegan
Vice President Clinical process and change management
ICON plc

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