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National Institute for Health Research (NIHR): Using the latest technology to manage research studies with the potential to save lives

The NIHR Clinical Research Network (CRN) Coordinating Centre is critical to health and social care advances – it helps deliver over 4,500 active studies involving clinical trials with over 600,000 people. The support is provided through 15 local networks across England, overseen by the Coordinating Centre, for thousands of studies a year, but collectively they had multiple systems for recording progress. That meant it was difficult to get an up-to-date picture of whether a specific study was on track.

They asked us to help them create a single, more user-friendly system, to make progress tracking and intelligence sharing across the country more efficient, which would improve their ability to make the most of research opportunities.

Our business analysts, developers, testers, operations specialists and architects worked on site with the relevant people from CRN. Working together we used an Agile development process to build a bespoke cloud-based system with the latest technologies.

Account holders can now see the status of trials centrally and this visibility is helping ensure the data is more reliable. People who update the system every day can spend less time manually entering information and it’s an intuitive system to use for its 7,000 account holders. It also allows for scaling up in future and for integration with external systems – so there’s potential for continued future development.

Find out more about our work in healthcare.

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