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<title>RSS - Operations</title>
<description>All Operations articles</description>
<link>http://www.paconsulting.com/rss/management-consulting/operations.rss</link>
<item>
<title>Creating a resilient organisation</title>
<description>PA&#39;s resilience expertise helps organisations flourish and prosper through unexpected events</description>
<link>http://www.paconsulting.com/our-thinking/creating-a-resilient-organisation/</link>
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<pubDate>Tue, 26 May 2009 00:00:00 GMT</pubDate>
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<es:pageFirstCreationDate>Tue, 26 May 2009 23:05:30 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090526230530</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 07 Dec 2012 15:59:44 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201212071535944</es:pageLastModifiedSort>
<dc:creator>Adam Dorman</dc:creator>
<category>Financial services</category>
<category>Thought leadership (Our thinking)</category>
<category>Operations</category>
</item>
<item>
<title>Metropolitan Police  driving reductions in fleet costs and CO2 emissions | Policing</title>
<description>PA Consulting Group worked closely with the police force to develop the Vehicle Fleet Optimiser (VFO).</description>
<link>http://www.paconsulting.com/our-experience/metropolitan-police-driving-reductions-in-fleet-costs-and-co2-emissions/</link>
<guid isPermaLink="false">894</guid>
<pubDate>Thu, 19 Jul 2012 09:54:06 GMT</pubDate>
<es:pubDateSort>20120719095406</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 03 Jun 2009 14:14:05 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090603141405</es:pageFirstCreationDateSort>
<es:pageLastModified>Thu, 19 Jul 2012 09:54:05 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201207190995405</es:pageLastModifiedSort>
<dc:creator>Vanessa Gomez</dc:creator>
<category>Case study (Our experience)</category>
<category>Operations</category>
<category>Home affairs</category>
<category>Sustainability</category>
<category>Decision making</category>
<category>Policing</category>
</item>
<item>
<title>Get your goals right: using benchmarking in setting performance targets</title>
<description>Get your goals right: using benchmarking in setting performance targets</description>
<link>http://www.paconsulting.com/our-thinking/get-your-goals-right/</link>
<guid isPermaLink="false">1178</guid>
<pubDate>Tue, 19 Oct 2010 09:42:15 GMT</pubDate>
<es:pubDateSort>20101019094215</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 10 Jun 2009 12:19:53 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090610121953</es:pageFirstCreationDateSort>
<es:pageLastModified>Tue, 19 Oct 2010 09:42:15 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201010190994215</es:pageLastModifiedSort>
<category>Thought leadership (Our thinking)</category>
<category>Operations</category>
</item>
<item>
<title>Leading insurance group  PA&#39;s lean techniques identify 30% cost improvements</title>
<description>PA&#39;s lean techniques identify 30% cost improvements</description>
<link>http://www.paconsulting.com/our-experience/lean-insurance-group/</link>
<guid isPermaLink="false">1297</guid>
<pubDate>Tue, 06 Nov 2012 15:01:53 GMT</pubDate>
<es:pubDateSort>20121106150153</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 11 Jun 2009 15:22:30 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090611152230</es:pageFirstCreationDateSort>
<es:pageLastModified>Tue, 06 Nov 2012 15:01:53 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201211061530153</es:pageLastModifiedSort>
<category>Case study (Our experience)</category>
<category>Operations</category>
</item>
<item>
<title>Delivering process excellence</title>
<description>Experience shows that organisations which effectively manage their processes perform at significantly higher levels than their competitors</description>
<link>http://www.paconsulting.com/our-thinking/delivering-process-excellence/</link>
<guid isPermaLink="false">2354</guid>
<pubDate>Wed, 18 Apr 2012 11:16:28 GMT</pubDate>
<es:pubDateSort>20120418111628</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 01 Jul 2009 12:54:20 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090701125420</es:pageFirstCreationDateSort>
<es:pageLastModified>Wed, 18 Apr 2012 11:16:28 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2012041811111628</es:pageLastModifiedSort>
<dc:creator>Ashan Ittoo</dc:creator>
<category>Government and public services</category>
<category>Thought leadership (Our thinking)</category>
<category>Operations</category>
</item>
<item>
<title>Leadership and operations excellence</title>
<description>On 11th November PA Consulting Group held a breakfast roundtable discussion on Leadership and its role in delivering operations excellence. The event explored the need to adapt leadership styles and capabilities to meet ever-changing operational needs. What is leadership? Why is it essential to achieving operational excellence? Why do organisations need different leadership styles in different economic scenarios? What is the best approach in light of the current economic scenario? And what are the hard qu</description>
<link>http://www.paconsulting.com/our-thinking/leadership-and-operations-excellence/</link>
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<pubDate>Mon, 30 Apr 2012 13:08:55 GMT</pubDate>
<es:pubDateSort>20120430130855</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 01 Jul 2009 13:03:16 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090701130316</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 30 Apr 2012 13:08:55 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201204301310855</es:pageLastModifiedSort>
<category>Government and public services</category>
<category>Thought leadership (Our thinking)</category>
<category>Operations</category>
</item>
<item>
<title>Retail bank  overcoming merger obstacles</title>
<description>Retail bank  overcoming merger obstacles</description>
<link>http://www.paconsulting.com/our-experience/retail-bank-overcoming-merger-obstacles/</link>
<guid isPermaLink="false">2360</guid>
<pubDate>Thu, 16 Jul 2009 12:00:03 GMT</pubDate>
<es:pubDateSort>20090716120003</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 01 Jul 2009 13:31:35 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090701133135</es:pageFirstCreationDateSort>
<es:pageLastModified>Thu, 16 Jul 2009 12:00:02 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2009071612120002</es:pageLastModifiedSort>
<dc:creator>Adam Dorman</dc:creator>
<category>Case study (Our experience)</category>
<category>Operations</category>
</item>
<item>
<title>Managing change means managing reality</title>
<description>Managing change means managing reality</description>
<link>http://www.paconsulting.com/our-thinking/managing-change-means-managing-reality/</link>
<guid isPermaLink="false">3439</guid>
<pubDate>Fri, 17 Sep 2010 09:43:57 GMT</pubDate>
<es:pubDateSort>20100917094357</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 05 Aug 2009 16:18:58 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090805161858</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:43:57 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994357</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Germany</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>Has your organisation design taken a pounding in the name of surviving the current economic climate?</title>
<description>Has your organisation design taken a pounding in the name of surviving the current economic climate?</description>
<link>http://www.paconsulting.com/our-thinking/has-your-organisation-design-taken-a-pounding-in-the-name-of-surviving-the-current-economic-climate/</link>
<guid isPermaLink="false">3540</guid>
<pubDate>Fri, 10 Sep 2010 13:24:20 GMT</pubDate>
<es:pubDateSort>20100910132420</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 06 Aug 2009 12:10:06 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090806121006</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 10 Sep 2010 13:24:20 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009101312420</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>Should HR Outsourcing be part of your recovery strategy?</title>
<description>Should HR Outsourcing be part of your recovery strategy?</description>
<link>http://www.paconsulting.com/our-thinking/should-hr-outsourcing-be-part-of-your-recovery-strategy/</link>
<guid isPermaLink="false">3553</guid>
<pubDate>Fri, 17 Sep 2010 09:45:30 GMT</pubDate>
<es:pubDateSort>20100917094530</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 06 Aug 2009 16:36:07 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090806163607</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:45:30 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994530</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Germany</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>Talent management  part of your survival strategy?</title>
<description>Talent management  part of your survival strategy?</description>
<link>http://www.paconsulting.com/our-thinking/talent-management-part-of-your-survival-strategy/</link>
<guid isPermaLink="false">3555</guid>
<pubDate>Fri, 16 Nov 2012 16:21:31 GMT</pubDate>
<es:pubDateSort>20121116162131</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 06 Aug 2009 16:47:37 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090806164737</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 16 Nov 2012 16:21:31 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201211161642131</es:pageLastModifiedSort>
<dc:creator>Helen Deckers</dc:creator>
<category>Sourcing</category>
<category>Shared services</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
<category>Oil and gas</category>
</item>
<item>
<title>Public Sector Executive - Five lessons of lean, August 2009</title>
<description>Lean could help public sector organisations deliver improved services whilst meeting government cost reduction targets, say Peter Sirman and Damon Dermody.</description>
<link>http://www.paconsulting.com/introducing-pas-media-site/highlighting-pas-expertise-in-the-media/opinion-pieces-by-pas-experts/public-sector-executive-five-lessons-of-lean-aug-2009/</link>
<guid isPermaLink="false">4224</guid>
<pubDate>Thu, 27 Aug 2009 00:00:00 GMT</pubDate>
<es:pubDateSort>20090827000000</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 27 Aug 2009 10:46:14 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090827104614</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 29 Nov 2010 15:47:17 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201011291534717</es:pageLastModifiedSort>
<category>Government and public services</category>
<category>News and articles content (for right-hand side)</category>
<category>Media - PA in the media (list pages only)</category>
<category>Operations</category>
<category>Opinion by PA</category>
<category>Government homepage</category>
</item>
<item>
<title>Organising to innovate  innovation must be social</title>
<description>Organising to innovate  innovation must be social</description>
<link>http://www.paconsulting.com/our-thinking/organising-to-innovate-innovation-must-be-social/</link>
<guid isPermaLink="false">4243</guid>
<pubDate>Fri, 17 Sep 2010 09:49:43 GMT</pubDate>
<es:pubDateSort>20100917094943</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 28 Aug 2009 09:35:48 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090828093548</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:49:43 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994943</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>Change - managing the human side</title>
<description>Change - managing the human side</description>
<link>http://www.paconsulting.com/our-thinking/change-managing-the-human-side/</link>
<guid isPermaLink="false">4244</guid>
<pubDate>Wed, 03 Apr 2013 13:28:32 GMT</pubDate>
<es:pubDateSort>20130403132832</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 28 Aug 2009 09:43:34 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090828094334</es:pageFirstCreationDateSort>
<es:pageLastModified>Wed, 03 Apr 2013 13:26:09 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201304031312609</es:pageLastModifiedSort>
<dc:creator>Michael Gailey</dc:creator>
<category>Sourcing</category>
<category>Shared services</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>How companies maximise talent four case studies</title>
<description>How companies maximise talent four case studies</description>
<link>http://www.paconsulting.com/our-thinking/how-companies-maximise-talent-four-case-studies/</link>
<guid isPermaLink="false">4246</guid>
<pubDate>Fri, 17 Sep 2010 09:47:41 GMT</pubDate>
<es:pubDateSort>20100917094741</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 28 Aug 2009 09:55:57 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090828095557</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:47:41 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994741</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>How to get what you really want from HR outsourcing</title>
<description>How to get what you really want from HR outsourcing</description>
<link>http://www.paconsulting.com/our-thinking/how-to-get-what-you-really-want-from-hr-outsourcing/</link>
<guid isPermaLink="false">4247</guid>
<pubDate>Fri, 17 Sep 2010 09:48:42 GMT</pubDate>
<es:pubDateSort>20100917094842</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 28 Aug 2009 10:24:00 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090828102400</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:48:42 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994842</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Germany</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>Engaging employees to release lasting change</title>
<description>Your organisation is probably adept at planning and organising change programmes, but are you able to release change  that is, to engage your people with it? Some creativity is needed here, but there are tools and techniques to help win people over, and to make sure that the effects of the change will be permanent.</description>
<link>http://www.paconsulting.com/our-thinking/engaging-employees-to-release-lasting-change/</link>
<guid isPermaLink="false">4481</guid>
<pubDate>Fri, 17 Sep 2010 09:48:11 GMT</pubDate>
<es:pubDateSort>20100917094811</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 11 Sep 2009 14:34:28 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090911143428</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:48:11 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170994811</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>Making the most of your talent in a downturn</title>
<description>In times like these you need to make the most of the talent that you&#39;ve got  and contrary to expectations, retention is still an issue. Talent management techniques need to be quick, flexible and affordable. We point out some approaches that are tipped to work even in a recession, and offer some hints on dealing with potential obstacles.</description>
<link>http://www.paconsulting.com/our-thinking/making-the-most-of-your-talent-in-a-downturn/</link>
<guid isPermaLink="false">4482</guid>
<pubDate>Fri, 17 Sep 2010 09:50:13 GMT</pubDate>
<es:pubDateSort>20100917095013</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 11 Sep 2009 14:40:36 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090911144036</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Sep 2010 09:50:13 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009170995013</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>Matrix management  is it right for you?</title>
<description>Matrix management is valuable in certain situations, but it&#39;s more difficult than it looks; significant organisational changes are needed to make it work, otherwise it can cause problems. Before trying it, it&#39;s advisable to think carefully about whether it&#39;s the best solution for your situation.</description>
<link>http://www.paconsulting.com/our-thinking/matrix-management-is-it-right-for-you/</link>
<guid isPermaLink="false">4483</guid>
<pubDate>Fri, 10 Sep 2010 13:23:30 GMT</pubDate>
<es:pubDateSort>20100910132330</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 11 Sep 2009 15:00:52 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090911150052</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 10 Sep 2010 13:23:30 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201009101312330</es:pageLastModifiedSort>
<category>Sourcing</category>
<category>Shared services</category>
<category>Thought leadership (Our thinking)</category>
<category>Management Consulting</category>
<category>HR</category>
<category>Marketing</category>
<category>Operations</category>
<category>Strategy</category>
</item>
<item>
<title>Financial Times - Leadership beyond a downturn, 22 September 2009</title>
<description>In this article in the Financial Times Richard Milne looks at how business leaders should prepare for the post-crisis world.  Richard spoke to PA&#39;s Mark Thomas, head of strategy and marketing at PA Consulting, about how executives should cope with the downturn and recovery.</description>
<link>http://www.paconsulting.com/introducing-pas-media-site/highlighting-pas-expertise-in-the-media/articles-quoting-pa-experts/financial-times-leadership-beyond-a-downturn-22-september-2009/</link>
<guid isPermaLink="false">4663</guid>
<pubDate>Tue, 22 Sep 2009 00:00:00 GMT</pubDate>
<es:pubDateSort>20090922000000</es:pubDateSort>
<es:pageFirstCreationDate>Tue, 22 Sep 2009 09:21:06 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090922092106</es:pageFirstCreationDateSort>
<es:pageLastModified>Tue, 22 Sep 2009 18:24:21 GMT</es:pageLastModified>
<es:pageLastModifiedSort>200909221862421</es:pageLastModifiedSort>
<dc:creator>Laura Hamblin</dc:creator>
<category>Downturn/recession</category>
<category>News and articles content (for right-hand side)</category>
<category>Media - PA in the media (list pages only)</category>
<category>Operations</category>
<category>Strategy</category>
<category>Articles about PA</category>
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