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How can the public sector take this latest move to collaboration beyond its initial impulse to save money and make it an effective force for delivering better services for citizens? The key lies in making collaboration an attitude that is lived and breathed at every level.

Many utilities, pipeline and telecommunications companies that have implemented GIS have often struggled to realise the full potential the technology has to offer.

PA recently asked representatives of DCLG, local government, legal, commercial and the third sector, to discuss whether alternative delivery models can truly transform public services.

Based on PA's experience of supporting the launch of new IT services across a range of industries we recommend that CIOs focus on introducing a ‘service first’ culture, embedding service introduction activities early on and assembling a skilled service-introduction capability to drive activities.

With the UK government restricting the use of competitive dialogue, many public sector procurements that would traditionally have involved dialogue are using the restricted procedure. But the procedure presents particular risks, especially on complex procurement. So what can procurement professionals do to ‘de-risk’ the process and achieve a successful outcome?

Understanding of real user requirements while building strong relationships with buyers in the front-line commands, are key to providing successful equipment support.

Fundamental and permanent change in the legal market is set to gather pace. Can your firm and its people accept and deliver the necessary change?