Retail and services

PA growth strategy expert Jim Eckels is quoted in ConsumerAffairs discussing the US growth of grocery chain ALDI.

PA’s consumer pricing expert Michael Thompson is quoted in ConsumerAffairs discussing ‘personalized pricing’ strategies.

People want brands to do more than ever. But what’s that got to do with dirty dishes? More than you might think, reveals our Brand Impact Index.

Retail pharmacies have long been synonymous with dispensing medications and providing basic healthcare products. However, as the dynamics of healthcare increasingly shift in response to aging populations and empowered consumers, retail pharmacies must find new ways to add value and thrive.

PA consumer expert Jeremy Bartlow discusses Walmart’s expansion of its InHome delivery service.

This year's event emphasised collective action for sustainability, focusing on collaboration, impact, and consumer-centred innovation. Leaders highlighted the importance of addressing plastics, leveraging AI, and creating a brighter future.

Partnering with Just Eat Takeaway.com, we asked 4,000 consumers about their attitudes towards on-demand grocery delivery. Our report explores a new era of on-demand shopping.

Organisations urgently need to assess the impact of PFAS across their supply chains. By doing so, they stand to become pioneers in a rapidly growing area of sustainability, as well as unlocking new growth opportunities.