Retail and services

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Supermarket employee performing stock check
In the media

How retailers can use AI to increase sales

Scott Schlesinger, US Data and Analytics Lead at PA Consulting, and Scott Siegel, Data and Analytics expert at PA, explain how retailers can use attention measuring AI to increase sales.
Progressive Grocer
14 March 2023
Supermarket employee performing stock check
Pouring juice from sustainable bottle
In the media

“Bending the laws of physics”: PulPac and PA Consulting create Bottle Collective

Tony Perrotta, PulPac partnership lead at PA Consulting, discusses PA's Bottle Collective launch with PulPac to minimize the use of single-use plastic bottles.
PackagingInsights
27 February 2023
Pouring juice from sustainable bottle
Someone making an online payment on their laptop.
In the media

The CRM and e-commerce convergence begins

PA Consulting retail and digital experts Henry Wilmer and Kirsten Pattie discuss how CRM and e-commerce platforms can work together to improve customer interactions.
destination CRM
27 February 2023
Someone making an online payment on their laptop.
Press release

PA Consulting welcomes boutique strategy consulting firm The Cambridge Group

Growth strategy consulting firm The Cambridge Group joins PA.
30 November 2022
Insight

How beauty brands can take a 360-degree approach to sustainability, starting with three key steps

Beauty companies can achieve greater sustainability while increasing their bottom line. To do this, they need to be agile, focus on personalisation and invest in R&D.
Client Story

Pret A Manger

We worked with Pret to design the new digital customer experience, roll-out a new Coffee Subscription proposition, launch Pret’s first customer loyalty programme, evolve back-office operations and build a new data platform.
Insight

The time to act is now: Three key takeaways from The Sustainable Retail Summit 2021

Reflections on the Sustainable Retail Summit and how consumers goods and retail leaders must rethink plastics and waste, and lead with purpose.
Client Story

TeakOrigin

Our digital experts partnered with TeakOrigin to expand market opportunities by simplifying messaging and creating a combined B2B/B2C value proposition that would resonate with retailers.
Client Story

Unilever

In 2020, as the COVID-19 pandemic accelerated, Unilever – a leading fast-moving consumer goods company – needed to rapidly evolve their global operations. Unilever and PA created a world-leading digital tool, COVID-19 Awareness and Situational Intelligence (CASI). CASI is a live dashboard providing real-time monitoring and predictive intelligence on COVID-19 trends from a global and regional level down to individual sites.
Insight

Five steps towards circular business model success

Five practical steps that’ll enable your organisation to select, design and pilot the right circular business model.