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The rise of artificial intelligence (AI) has created a lot of hype in recent years as its growing ability raises the question: will machines empower humans or make us redundant?

A pandemic and socio-political upheavals have upended how we live and work, accelerating some workforce trends and creating new ones, with still others predicted to emerge in the near future.

Firms need both resilience and agility to survive. They must ingeniously combine agile and resilient ways of working into their operating model, and the way they adapt. Adam Stringer and Amy Finn explain more in their recent webinar with UK Finance.