Retail and services

Learn how brands can attract conscious consumers by prioritizing ethical and sustainable practices, enhancing transparency, and aligning product offerings with environmental, social, and ethical values for lasting impact.

Partnering with Just Eat Takeaway.com, we asked 4,000 consumers about their attitudes towards on-demand grocery delivery. Our report explores a new era of on-demand shopping.

Organisations urgently need to assess the impact of PFAS across their supply chains. By doing so, they stand to become pioneers in a rapidly growing area of sustainability, as well as unlocking new growth opportunities.

This year's event emphasised collective action for sustainability, focusing on collaboration, impact, and consumer-centred innovation. Leaders highlighted the importance of addressing plastics, leveraging AI, and creating a brighter future.

Retail pharmacies have long been synonymous with dispensing medications and providing basic healthcare products. However, as the dynamics of healthcare increasingly shift in response to aging populations and empowered consumers, retail pharmacies must find new ways to add value and thrive.

PA consumer expert Jeremy Bartlow discusses Walmart’s expansion of its InHome delivery service.

Moving beyond plastic – how industry collaboration can help consumer goods leaders deliver material impact.

People want brands to do more than ever. But what’s that got to do with dirty dishes? More than you might think, reveals our Brand Impact Index.

PA’s consumer pricing expert Michael Thompson is quoted in ConsumerAffairs discussing ‘personalized pricing’ strategies.

Jorge Aguilar, growth strategy expert at PA Consulting, features on the Wharton Business Daily show discussing PA’s Brand Impact Index, which ranked Dawn as the top for US brand perception.